Yes! If you’re unable to submit a request before your event, present your valid Companion Card when you arrive at the venue or when purchasing tickets at the door.
Our staff will assist you and issue a complimentary Companion Card ticket where eligible.
• Your full name
• Email address
• Order number
• A copy/photo of your valid Companion Card
Our team will verify your Companion Card, locate your booking and, where eligible, issue a complimentary Companion Card ticket. You’ll receive an email confirmation once your request has been processed.
Important information:
• One complimentary Companion Card ticket is available for the companion of a valid Companion Card holder.
• The Companion Card holder must hold a valid ticket to the event.
• The complimentary companion ticket is for the person providing attendant care and support and is not transferable.
• Submitting your request before the event helps us prepare your booking and provide the best possible experience on arrival.